Professional Support for Educators
Tech Support
Troubleshooting
Printing problems? Machine running slow? Software won’t run? There can be a wide variety of causes for any problem. Starting with basic troubleshooting and deeper examination into the causes of your issues, we investigate, diagnose and resolve your problems with speed and efficiency.
Maintenance
We can assess your devices - advise on the correct timing to ensure Software Updates are compatible with all your software. We provide regular software updates, disc defragmentation, machine checks, cleaning and more - enhancing the performance and prolonging the life of your equipment.
Upgrades
Equipment defective and prone to malfunctions? Salvation may be possible. Adding RAM or swapping a conventional hard drive for an SSD drive can give your device a new lease of life. We can source and fit the equipment as well as doing the data transfer.
Networking
Poor wireless coverage? Computer not connected to your office printer? Internet connectivity dropping? These are all symptoms of a network issue. We can provide a solid infrastructure to keep you connected.
Data Backup
Your data is more important than your computer. Do you have a backup or even multiple backups? We provide an ongoing data backup service for all machines. We can provide onsite monthly or weekly backups as well as cloud-based backup solutions.
Virus Removal
Apple Mac computers are known for being virus-free. However, PC owners may worry about being infected with a virus; trojan horse, worm or malware. We can eliminate the viruses, dispatch the trojan horses, erase the worms and remove any malware.
